1. Information We Collect
We may collect the following information when you contact us, request a quote, book a service, or visit our website:
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Name
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Email address
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Phone number
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Property address
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Service requests and booking details
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Communications between you and Ascendia
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Website usage information and analytics
3. Information Sharing
Ascendia does not sell, rent, or trade personal information.
We may share information only when necessary with:
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Team members and contractors involved in providing services
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Service providers that assist with website operation, scheduling, communication, or payment processing
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Government authorities when required by law
5. Cookies and Analytics
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and enhance website performance.
You may adjust your browser settings to refuse cookies, although certain features of the website may not function properly.
Welcome to Ascendia ("Ascendia," "we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly.
Privacy Policy
2. How We Use Your Information
We use your information to:
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Provide cleaning and property-related services
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Process bookings and service requests
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Communicate regarding appointments and quotes
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Improve our services and website
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Respond to customer inquiries
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Maintain business records and customer support
4. Data Security
We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage can be guaranteed to be completely secure.
6. Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
7. Retention of Information
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.
9. Children's Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
8. Your Rights
Depending on your location and applicable laws, you may have the right to:
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Request access to your personal information
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Request correction of inaccurate information
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Request deletion of personal information
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Withdraw consent for certain uses of your information
To make such requests, please contact us using the information below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.